<p data-demo-content="true"><strong>Demo content. Replace this page with your own before going live.</strong></p><p>clou.bet is entertainment, not income.</p><h2>Limits</h2><p>Deposit, loss and session limits can be set from your account settings and take effect immediately. Raising a limit takes effect only after a cooling-off period.</p><h2>Self-exclusion</h2><p>You may exclude yourself for a fixed period or permanently. During exclusion the account cannot deposit or play.</p><h2>Getting help</h2><p>If play stops being a choice, ask for help. Write to support@whitelabel.new and we will close the account on request.</p>

Responsible Gaming

Terms of Service

<h2><strong>Privacy Policy</strong></h2><h3>1. Introduction</h3><p>Welcome to clou.bet. 
                         This Privacy Policy outlines how our website and services are governed, detailing the methods used 
                         by clou.bet—the owner and operator of clou.bet to collect, handle, use, and secure your 
                         personal data. clou.bet. is a registered company under the jurisdiction of the Autonomous 
                         Island of Anjouan in the Union of Comoros and operates under License No. ALSI-152512013-F13.</p><p>At clou.bet, 
                         the protection of your personal information is our highest priority. We are dedicated to ensuring the 
                         confidentiality and security of the data you provide. This document explains our procedures for gathering, 
                         utilizing, and safeguarding your information, thereby establishing a strong framework for our relationship 
                         with you.</p><p>By accessing our website and utilizing our services, you agree to the data practices 
                         described in this Privacy Policy. We encourage you to review this document carefully to fully understand 
                         how we manage your personal information. Please be aware that this policy may be updated periodically, 
                         and your continued use of our website and services following any changes will signify your acceptance of 
                         the revised Privacy Policy.</p><h3>2. Collection, Storage, and Use of Personal Data</h3><p><strong>Collection 
                         and Storage:</strong><br> At clou.bet, we begin to gather your personal information the moment you interact 
                         with our platform or services. This includes, but is not limited to:</p><ul><li><strong>Activity and 
                         Interaction Data:</strong> Details about your actions and engagements on our site, such as betting records, 
                         transaction specifics, device data, IP addresses, and usage patterns.</li><li><strong>Communication 
                         Records:</strong> Transcripts or logs of chats and emails with our customer support, which are used for 
                         quality assurance and training.</li><li><strong>Technical Data:</strong> Information collected via cookies 
                         and similar technologies to help us understand your usage of our services and to personalize your 
                         experience.</li></ul><p><strong>Purpose of Data Collection:</strong><br> We collect your personal information 
                         for several purposes while ensuring all processing is lawful. These purposes include:</p><ul><li><strong>
                         KYC and Identity Verification:</strong> To comply with regulatory requirements and secure our platform.</li>
                         <li><strong>Service Provision:</strong> To manage your account and deliver the gaming services you request.
                         </li><li><strong>Communication:</strong> To inform you about service updates, issues, and promotional offers 
                         based on your marketing preferences.</li><li><strong>Personalization:</strong> To enhance and tailor your 
                         experience based on your interactions and preferences.</li><li><strong>Security:</strong> To protect the 
                         integrity of your account and our platform.</li><li><strong>Legal Compliance:</strong> To fulfill our legal 
                         obligations, resolve disputes, and enforce agreements.</li><li><strong>Support and Inquiry Response:</strong> 
                         To address any questions, comments, or service-related inquiries you may have.</li><li><strong>Marketing and 
                         Promotions:</strong> To notify you about new features and promotional offers if you have opted in.</li><li>
                         <strong>Research and Development:</strong> To conduct market research and analysis to improve our offerings.
                         </li><li><strong>Financial and Legal Obligations:</strong> To manage financial transactions and comply with 
                         tax responsibilities.</li></ul><p>We process your data based on one or more lawful grounds, such as your 
                         consent, the necessity for contract performance, legal obligations, and our legitimate interests.</p><p>
                         By using clou.bet and providing your personal information, you acknowledge and agree to the collection, 
                         storage, and use of your data for the purposes described above and in this Privacy Policy. We are committed 
                         to collecting information in a non-intrusive manner while upholding the highest respect for your privacy 
                         throughout our operations.</p><h3>3. Management of Personal Information</h3><p>clou.bet is committed to 
                         handling your personal data responsibly and securely. We take every reasonable measure to ensure that the 
                         personal information we collect, process, or share remains accurate, complete, and current. Your data is 
                         stored in secure environments and is only accessible to authorized personnel who are obligated to maintain 
                         its confidentiality.</p><p>We retain your personal information for as long as it is necessary to provide 
                         our services, meet legal requirements, resolve disputes, enforce our agreements, or for other legitimate 
                         business purposes. Once this information is no longer needed, we will either destroy it or anonymize it so 
                         that it cannot be reconstructed or read.</p><h3>4. Security of Personal Information</h3><p>Although no 
                         method of transmitting data over the Internet or storing information can be deemed completely secure, we 
                         employ robust measures to shield your personal data from misuse, loss, unauthorized access, alteration, 
                         or exposure. Our security strategies include:</p><ul><li><strong>Encryption:</strong> We apply advanced 
                         encryption protocols during both data transmission and storage.</li><li><strong>Secure Access:</strong> 
                         Our systems and databases are protected by password-based security.</li><li><strong>SSL Technology:</strong> 
                         We use Secure Socket Layer (SSL) technology to safeguard data as it moves across networks.</li><li><strong>
                         Employee Training and Confidentiality:</strong> We ensure that our employees, agents, and contractors are 
                         well-trained on the importance of confidentiality and the protection of your data.</li></ul><p>We also 
                         encourage you to take an active role in protecting your personal information. This means being vigilant 
                         about the security of your account and login credentials, and being aware that any information you share 
                         on public forums or social media can be accessed by others. Always remember to log out of your account, 
                         particularly when using shared devices.</p><p>By using our services or providing us with your personal 
                         information, you agree to receive electronic communications from us regarding security, privacy, and 
                         administrative matters related to your use of clou.bet.</p><p>We are committed to continuously enhancing 
                         our security measures as new technologies emerge. Protecting your personal information is a responsibility 
                         we take very seriously, and we strive to do so to the best of our ability.</p><h3>6. Correction, Retention, 
                         and Deletion of Personal Data</h3><p><strong>6.1 Correction of Personal Data</strong><br> At clou.bet, we 
                         strive to ensure that your personal information is both accurate and current. If you discover that any data 
                         we hold about you is incorrect or has changed, please contact us at support@whitelabel.new to request an update. 
                         We will take prompt and reasonable steps to rectify any errors and update your information.</p><p><strong>6.2 
                         Retention of Personal Data</strong><br> We retain your personal information only for as long as needed to 
                         provide the services you have requested, comply with legal, tax, or accounting obligations, and protect our 
                         legitimate business interests. When you stop being a customer, your data will be kept only for the period 
                         necessary to fulfill the purposes described in this policy, unless a longer retention period is required or 
                         allowed by law.</p><p><strong>6.3 Deletion of Personal Data</strong><br> You have the right to ask for your 
                         personal information to be deleted under certain circumstances. If you wish to remove your data from our 
                         systems, please get in touch with us at support@whitelabel.new. We will review your request and delete your 
                         information unless we are legally compelled to retain it or technical constraints prevent deletion. 
                         Please note that deleting your data may result in the termination of your access to our services.</p><h3>7. 
                         Direct Marketing and Opting Out</h3><p><strong>7.1 Direct Marketing</strong><br> At clou.bet, we strive to 
                         keep you updated on our latest products, services, and promotional events that may interest or benefit you. 
                         We may send you these offers through email, SMS, telephone, or postal mail, in accordance with the preferences 
                         you have set and the consent you have provided.</p><p><strong>7.2 Opting Out</strong><br> You have complete 
                         control over whether you receive our marketing communications. Every message we send includes clear instructions 
                         on how to unsubscribe from future communications. If you decide at any point that you no longer wish to receive 
                         specific or all marketing messages from us, please contact us at support@whitelabel.new, and we will promptly honor 
                         your request.<br> Please note that even if you opt out of marketing communications, we may still contact you 
                         for essential administrative or informational reasons—such as account updates—that do not offer an opt-out 
                         option.</p><p><strong>7.3 Third-Party Marketing</strong><br> We may work with external marketing partners to 
                         deliver offers, promotions, or information that we believe could be of interest to you. However, this will 
                         only occur when we have obtained the appropriate consent or have a lawful basis, and your personal data will 
                         not be shared with third parties for their marketing purposes without your explicit permission. 
                         We are dedicated to maintaining the privacy and integrity of your personal information throughout this process.
                         </p><p><strong>7.4 Consent and Control</strong><br> Your consent to receive direct marketing is entirely voluntary and 
                         can be withdrawn at any time. Should you choose to revoke your consent completely, your personal data will be removed 
                         from all our marketing databases. We respect your preferences and your control over your personal information.</p><h3>8. 
                         Contacting Us</h3><p>If you have any questions, concerns, or requests regarding how we handle your personal information—or 
                         if you need to access, correct, or obtain a copy of the data we hold about you—please don't hesitate to contact us. Our customer 
                         support team is ready to assist you. You can reach us via:</p><ul><li><strong>Email:</strong> support@whitelabel.new</li><li><strong>
                         Customer Support Chat:</strong> Available on our website</li></ul><p>We are dedicated to addressing your inquiries promptly and 
                         transparently.</p><h3>10. Updates to This Privacy Policy</h3><p>clou.bet is dedicated to maintaining the highest standards of 
                         privacy and will continuously review and update this Privacy Policy to reflect changes in our practices, technology, legal 
                         requirements, and other relevant factors. We encourage you to check this policy periodically so you remain informed about how 
                         your information is being protected.</p><p>Any updates to this Privacy Policy will become effective immediately upon being 
                         posted on our website. By continuing to use our services after these changes, you agree to the updated policy.</p>

Privacy

<h2>Anti-Money Laundering (AML) Policy</h2><h3>1. Introduction</h3><p>clou.bet, licensed and regulated by the 
                         Government of the Autonomous Island of Anjouan, Union of Comoros (License No. ALSI-152512013-F13), recognizes 
                         the inherent risks associated with money laundering and terrorist financing in its operations. This AML Policy 
                         underscores our commitment to identifying, preventing, and mitigating these risks in full compliance with 
                         applicable laws and international standards.</p><h3>2. Policy Statement and Objectives</h3><p>clou.bet is 
                         committed to ensuring that its products are not misused for money laundering, terrorist financing, or any 
                         other illicit financial activities. Our primary objectives include:</p><ul><li>Implementing and rigorously 
                         enforcing strong controls to prevent any improper use of our services.</li><li>Adopting a risk-based approach 
                         to evaluate and monitor customer behavior.</li><li>Ensuring full compliance with all relevant laws and 
                         regulatory requirements.</li><li>Providing continuous training and support to our staff to effectively identify 
                         and manage potential money laundering or terrorist financing activities.</li></ul><h3>3. Company Business 
                         Model</h3><p>clou.bet is an online gaming platform offering a wide range of gaming and wagering options. We 
                         recognize the potential risk of our services being exploited by money launderers or terrorists. Therefore, 
                         our business model and operational framework are meticulously designed to enhance transparency, enforce 
                         rigorous customer due diligence, and ensure full compliance with all applicable regulatory standards.</p><h3>4. 
                         Chief Compliance Officer</h3><p>A Chief Compliance Officer (CCO) is designated to oversee the implementation 
                         and enforcement of our AML policies and procedures. This role entails establishing and maintaining the 
                         necessary control measures, staying current with legislative updates, and ensuring that any suspicious 
                         activities are promptly and accurately reported to the appropriate authorities.</p><h3>5. Know Your 
                         Customer (KYC) and Customer Due Diligence (CDD)</h3><ul><li><strong>Customer Identification:</strong> 
                         We gather and confirm the identification details of our customers, including government-issued identification 
                         and proof of residence.</li><li><strong>Risk Assessment:</strong> We evaluate and categorize customers based on 
                         their risk profiles, using the information provided and their transaction behavior.</li><li><strong>Enhanced 
                         Due Diligence (EDD):</strong> For customers identified as high risk or in cases of unusual activity, we will 
                         request further information and documentation to gain a clearer understanding of the transactions.</li></ul><h3>
                         <strong>7. Employee Training and Awareness</strong></h3><p>All employees will be trained on AML regulations, 
                         including how to identify suspicious activities and the proper procedures for reporting them. This training will 
                         be regularly updated to incorporate legislative changes and address emerging risks.</p><h3>8. Review and Update 
                         of AML Policy</h3><p>This policy will undergo periodic reviews and updates to incorporate any changes in 
                         legislation, regulatory guidance, or the risk landscape. The Chief Compliance Officer is tasked with ensuring 
                         that the policy stays current and effective.</p><h3>9. Regulatory Compliance and Cooperation</h3><p>clou.bet 
                         is fully dedicated to cooperating with regulatory bodies and law enforcement agencies, ensuring that we meet 
                         all reporting and compliance obligations mandated by applicable laws.</p><h3>10. Conclusion</h3><p>clou.bet 
                         maintains a steadfast commitment to exceptional anti-money laundering practices and requires all employees, 
                         customers, and partners to adhere to these protocols to prevent the exploitation of its products and services 
                         for money laundering or terrorist financing purposes.</p><p>In developing this policy, we have comprehensively 
                         addressed every critical area—including customer due diligence, employee responsibilities, and continuous 
                         monitoring—to build a robust and compliant AML framework for clou.bet. This policy will be communicated to 
                         all stakeholders to ensure full transparency and a clear understanding of our AML commitments.</p>

Anti-Money Laundering

<h2>Self-Exclusion Policy</h2><p>At clou.bet, we place the well-being of our community first and work to create a 
                         responsible gaming environment. We recognize that some individuals may find it challenging to maintain a 
                         balanced level of gambling activity. Therefore, as part of our commitment to responsible gaming, we provide a 
                         self-exclusion option to support you.</p><h3>Introduction</h3><p>Gambling is meant to be an enjoyable and 
                         entertaining activity, yet we recognize that it can have negative consequences for a small number of individuals. 
                         To address this, clou.bet has developed a comprehensive policy designed to empower our customers to make informed 
                         and responsible decisions about their gambling activities.</p><h3>Understanding Responsible Gambling</h3>
                         <p>Responsible Gambling means enabling our players to enjoy gambling while staying fully aware of the potential 
                         social and financial risks associated with problem gambling. It emphasizes the importance of wagering within 
                         one's financial limits and understanding the inherent risks involved.</p><h3>Identifying Problem Gambling</h3>
                         <p>Problem gambling arises when individuals lose control over their gambling activities, often resulting in 
                         significant personal, financial, or social harm. Recognizing the early warning signs is essential for taking 
                         appropriate action and mitigating potential negative consequences.</p><h3>Commitment to Customer Care</h3><p>
                         clou.bet is committed to setting industry benchmarks by delivering a secure, safe, and enjoyable gambling 
                         experience. We actively foster responsible gambling practices while providing our customers with the essential 
                         tools and support they need.</p><h3>Enacting Responsible Gambling</h3><p>We share the responsibility of 
                         ensuring our customers can gamble safely. To support this commitment, we:</p><ul><li>Offer self-exclusion 
                         options.</li><li>Provide clear information and support for responsible gambling.</li><li>Conduct regular 
                         training for our staff on responsible gambling principles.</li><li>Refer customers who may be experiencing 
                         gambling problems to appropriate support services.</li></ul><h3>Protecting Minors</h3><p>clou.bet is strictly 
                         an 18+ platform and implements stringent measures to prevent underage gambling. We utilize robust verification 
                         processes to confirm that all our customers meet the required age threshold.</p><h3>Seeking Additional 
                         Help</h3><p>If you need additional help or information regarding problem gambling, please contact our dedicated 
                         support team at support@whitelabel.new. We are here to guide you to the appropriate resources and support networks.
                         </p><h3>Understanding Self-Exclusion</h3><p>Self-exclusion is a formal procedure where you request to be barred 
                         from accessing our gambling services for a specified duration. At clou.bet, we offer a range of self-exclusion 
                         options, from temporary pauses to permanent exclusion.</p><h3>Terms &amp; Conditions of Self-Exclusion</h3><ul>
                         <li>Self-exclusion is a binding commitment that, once implemented, cannot be reversed.</li><li>Before the 
                         exclusion period starts, you are required to withdraw all funds from your account.</li><li>During self-exclusion, 
                         any active bets will continue to resolve naturally, but you will not be able to place any new bets or engage 
                         in any account activity.</li><li>clou.bet will implement all reasonable measures to prevent the creation of new 
                         accounts or betting on existing ones; however, the final responsibility rests with the individual.</li><li>
                         At the end of the self-exclusion period, your account will be automatically reactivated unless you choose to 
                         take additional action.</li></ul><h3>Conclusion</h3><p>clou.bet is dedicated to fostering a safe and enjoyable 
                         gaming environment. We urge you to engage in responsible gambling and to contact our customer support if you 
                         need any assistance with our Self-Exclusion Policy.</p>

Self-Exclusion

<h2>Anjouan Gaming License</h2><p>clou.bet is owned and operated by clou.bet Gaming N.V., which is registered 
                         under Registration Number 162205 and has its registered address at Zuikertuintjeweg Z/N (Zuikertuin Tower), 
                         Willemstad, Curaçao. For any inquiries, please contact us at support@whitelabel.new.</p><p>Additionally, 
                         clou.bet is licensed and regulated by the Government of the Autonomous Island of Anjouan, Union of Comoros, 
                         operating under License No. ALSI-152512013-F13. The platform meets all regulatory requirements and is legally 
                         authorized to conduct gaming operations for all types of games of chance and wagering.</p>